The Nepali embassy in your destination country is your most important point of contact for every welfare issue — from a stolen passport to a non-paying employer to a workplace accident. Major destination embassies have a Welfare Attaché (Shram Sahachari) whose job is migrant-worker protection. Save the emergency line for your specific destination before you fly — not after something goes wrong.
Embassy directory by region
Gulf Countries
| Country / Embassy | Main Line |
|---|---|
Embassy of Nepal, Abu Dhabi Consulate General in Dubai: +971 4 3978889. Welfare Attaché (Shram Sahachari) desk active 24/7 for emergencies. | +971 2 6344767 |
Embassy of Nepal, Doha Qatar hosts one of the largest Nepali communities relative to country size. 24/7 welfare line active. Major reform support after 2022 World Cup labour-rights improvements. | +974 4467 4669 |
Embassy of Nepal, Riyadh Consulate in Jeddah: +966 12 6531122. Welfare Attaché serves approximately 500,000 Nepali workers in Saudi. | +966 11 4544045 |
Embassy of Nepal, Kuwait City Welfare Attaché office. Workers in domestic service sector should save this number before departure. | +965 25390000 |
Southeast Asia
| Country / Embassy | Main Line |
|---|---|
Embassy of Nepal, Kuala Lumpur 24-hour worker hotline. Malaysia hosts the largest Nepali population in Southeast Asia. Regular community welfare camps organised. | +60 3 4256 9601 |
Europe
| Country / Embassy | Main Line |
|---|---|
Check with the Ministry of Foreign Affairs, Verify before travel Nepal does not have a resident embassy in every European country. Before you travel, check on mofa.gov.np or call the Ministry of Foreign Affairs in Kathmandu to confirm which Nepali embassy or consulate covers your destination country, and save its emergency number. | See mofa.gov.np |
What the embassy can do for you
- Consular services: Passport renewal; issuing Emergency Travel Documents (ETD) for workers who lose their passport; document attestation (birth certificate, marriage certificate, academic and professional certificates).
- Labour dispute mediation: Welfare Attaché contacts the employer directly. Most salary and contract disputes resolve within 2–4 weeks when the embassy is involved — employers take embassy engagement seriously.
- Emergency repatriation: Coordinating with FEPB to cover air-ticket costs for workers in genuine distress (employer abandonment, civil conflict, serious illness, trafficking).
- Legal assistance: Providing lists of Nepali-speaking lawyers in the destination country; attending court proceedings; monitoring legal treatment.
- Death and disability support: Coordinating body repatriation; obtaining death certificates and post-mortem reports for FEPB insurance claims; notifying families.
- Community welfare camps: Some embassies (for example in the UAE, Qatar and Malaysia) periodically organise free welfare camps at worker accommodation sites — document attestation, health screenings, legal advice.
Services the Welfare Attaché (Shram Sahachari) specifically provides
Nepal's designated Welfare Attachés at major destination embassies work specifically on migrant-worker welfare. Their work can include:
- Visiting workers in hospital, detention or employer accommodation upon request
- Meeting with employer HR on behalf of workers with labour complaints
- Coordinating with the destination labour ministry for systematic employer violations
- Facilitating access to the FEPB Welfare Fund and insurance claims
- Running community outreach programs to inform workers of their rights
- Coordinating repatriation of stranded workers with FEPB and airlines
Emergency procedure
- Call the embassy emergency line first — numbers listed in the table above. Most are 24/7.
- If you cannot reach the embassy, call MOFA Kathmandu (+977 1 4200182) — they can reach the embassy faster than you can sometimes.
- Tell your recruiting agency and your family what has happened. If you went through Power Support, you can also reach our office on WhatsApp at +977 9851062224.
- Document everything: photographs, written notes, witnesses. Save to your email immediately.
Non-Resident Nepali (NRN) card
If you plan to stay abroad for 2+ years, consider registering for the Non-Resident Nepali (NRN) card via the NRNA chapter in your destination. Benefits: NRN bank accounts in Nepal, property investment rights, and a more formal status as part of the Nepali diaspora. Contact your destination's NRNA chapter — see our Nepali Communities Abroad guide for NRNA chapter details.
Embassy contact details are updated periodically. For the latest official list, see Nepal's Ministry of Foreign Affairs at mofa.gov.np. Phone numbers and emergency lines may change — verify when you arrive.
